Durham Professional Services is looking to recruit a Change Business Analyst on a 12 month fixed term (high chance of moving to permanency) basis to work with our client in Central Glasgow (mainly working from home). Working within a project environment the Change Business Analyst is responsible for providing business analysis services and assisting in identifying and recommending options for new/improved business processes and systems for project delivery on the small to medium scale projects.
The Job
- Provide specialist change analysis services to support the organisation during the full lifecycle of any change initiative
- Lead the change impact assessment and business readiness activity to ensure the successful transition to future state
- Collaborate with Business and Transformation Delivery teams where appropriate to effectively scope, design and implement strategic and tactical business change
- Prepare and facilitate project/programme meetings/workshops as required; (incl. impact assessment and business readiness workshops) and undertake all analysis required for the meeting/workshop inputs and outputs
- Develop and maintain effective working relationships at all levels within the organisation, influencing and supporting Senior Stakeholders
- Contribute to the development of business and change analysis processes and deliverables and support implementation of new technologies
- Familiar with MS Teams, Jira, Confluence, Miro
- Ideally familiar with CRM systems especially Microsoft Dynamics
The Person
- Highly motivated, resilient, proactive and enthusiastic individual with the ability to work independently to meet strict deadlines
- Proven track record in business analysis/change analysis role, ideally with full lifecycle experience on a variety of project types
- Experience of employing a broad and diverse range of business analysis best practices, methodologies and tools
- Experience of business process mapping using BMPN 2.0 and process improvement
- Ability to challenge business and technology areas in order to achieve the optimal future design of any change initiative
- Excellent interpersonal and communication skills with the ability to influence and support senior Stakeholders through difficult decisions.
This client offers a superb benefits package and a sensible working environment of hybrid working with occasional travel into Glasgow.
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."