Durham Professional services is now looking for a dynamic Head of Presales with abit of a difference. This role will be to join an established well known worldwide company who has offices based in Scotland. Joining this leader in their field we are looking to bring to the team a strong Head of Presales who is proactive, supportive, driven and engaging.
The key elements to this role are:
-
Leadership to drive the performance of the pre-sales team, particularly the impact on how we increase our contribution to revenue generation around the launch of new products and Professional Services (PS)
-
Drive and ability to help grow and transform the pre-sales team into a more unified, high performing EMEA level team
-
Personal contribution to support and help land key deals, with a focus more on value-based selling
My client is looking for someone who understand working in a Technology sales environment.
For this role it’s not essential to have worked in payment systems but it helps.
If you don’t have payment system experience but have the desire to learn and don’t see your lack of
knowledge as a hinderance then you are the kind of individual I’m looking for.
This role will report directly to the head of Professional Service who will motivate, listen and support you in your quest to make your team better.
The Head of Pre-sales is responsible for supporting the identification and conversion of PS opportunities, client engagement, the delivery of exceptional outcomes and supporting the business to drive revenue, margin and market relevance. Specifically:
-
Contribution to the development/implementation of business plan and effective operation of Professional Services serving as a member of the EMEA PS leadership team
-
Leadership of the Pre-sales team, working to ensure effective support is alignment with demand, productive use of resources and quality assurance of deliverables produced
-
Own the opportunity conditioning process, ensuring portfolio of potential demand is understood, appropriately prioritised and supported through its approval review process
-
Support pre-sales activity on demand, providing solution guidance, subject matter expertise and customer engagement support to promote solutions and capability whilst working to win PS commissions
-
Support and maintain the education of the local sales team in the PS offering
-
Opportunity conditioning and engagement with delivery teams (internal and external) to position and commission PS engagements under direct responsibility
-
Requirement capture, translation and outcome mapping, serving as the voice of the customer at all times whilst balancing the practical reality of current business capability
-
Lead/support the delivery and assurance of all PS engagements ensuring focus on the timely delivery of committed outcomes
-
Interface with Group functions and external partners to secure access to new solutions and capability that supports or extends PS offering
-
Active intelligence gathering drawn from across the payment landscape to inform and enhance PS offering
-
Support the development of new PS value propositions, supporting collateral and capability (people, process & tooling)
-
Prepare/contribute to key performance reporting actively using the insight to control and improve performance
-
Develop and promote (internally & externally) PS thought leadership and credibility through personal and team public profile
-
Promote and protect the company and the Professional Service’s team’s reputation in course of any engagement or general business activity
-
The job will also encompass any other duties and activities required to fulfil the demands of the department as a whole.
The main skills requirements:
-
Experience in pre-sales support working with business development teams to support the marketing and promotion of end to end solutions
-
Demonstrable experience of contributing to the delivery of high value & complex projects of work, in a technology environment.
-
Demonstrable experience of delivering high standard of professional solution management services and functional/organisational advocacy.
-
Demonstrable experience of managing stakeholders (all levels of seniority) expectation and satisfaction effectively.
-
Ability to rapidly absorb and apply process or technical information, with a logical and analytical approach to problem solving
-
Ability to capture and translate need providing the bridge to technical domains
-
Self-supportive with a high degree of initiative & enthusiasm, requiring minimal management.
-
Able to apply quality standards to all tasks undertaken, ensuring that nothing is overlooked
-
Good verbal and written communication skills
-
Ability to adapt to a rapidly changing environment and apply it to business needs
-
Able to work well in a cross-functional team environment, with the ability to develop and sustain good working relationships
My client offers a flexible hybrid working environment which will continue after the pandemic, an excellent
salary plus bonus and benefits and a superb team of presales who are looking for an experienced leader who can take them on their next journey.
If this is of interest please get in touch with Gill at Gill@durhamlimited.com 0141 244 0246.
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."