Durham Professional Services is delighted to be working on behalf of our client to recruit a Change Manager on a 6 months (salaried) Fixed term contract.
Key responsibilities of this role include: -
- Develop detailed, resource-based programme plans.
- Establish and run effective programme reporting and governance.
- Identify and manage risks, issues and dependencies.
- Assess the change impact on end users through impact analyses and regular change readiness assessments.
- Develop and execute stakeholder engagement plan.
- Track and manage programme costs and benefits.
- Rollout of new software that helps to optimise client network
- Project started as a pilot a while back and then had a first wave rollout in 4 businesses from September 2022.
- Still needs to be rolled out across the remaining businesses and scaled further in the 4 businesses it is already in
- Key focus for the PM will be:
- Provide visibility on the ‘nuts and bolts’ of delivery:
- What has been delivered to date; benefits & KPI tracking
- What is the plan for future delivery and what are the expected benefits & target KPIs
- Engaging with the end user population and ensuring proper change management is in place
- Comms – what’s are we doing; why are we doing it; what’s in it for them
- Training – working with supplier to organise this
- Op Model – what does the introduction of this software mean for the roles and responsibilities of the impacted user population
For applicants to successfully perform this position, it is expected you will:
- Proven experience of project management of business-critical change programmes.
- Proven experience with and knowledge of change management principles, methodologies and tools.
- Excellent stakeholder management skills, capable of engaging, challenging, negotiating and influencing at all levels.
- Highly organised with excellent written and verbal communication skills.
- Must be a team player, with the ability to work collaboratively with and through others.
- A recognised project management qualification is desirable but not essential (e.g. Management of Portfolios (MoP), PRINCE2 Practitioner; MSP; APMP/PQ level, agile certification.
To apply for this role, send your CV to Mark@durhamlimited.com or call 0141 244 0246