Support
Edinburgh

IT Support Analyst £20-25000 - Edinburgh

Ref: 379| Posted: 12th Aug 2019

Desktop Support Analyst required to join a well-known client based in the outskirts of Edinburgh. This is a First/second line ICT role, and the successful candidate will be required to provide software and hardware support to all client PC and laptop users This role offers a competitive salary, with excellent additional benefits.

 

Key Responsibilities:

 

  • Support all office desktops (troubleshooting, installation, configuration, applications, anti-virus etc.)
  • Administer Windows Server 2008/2012, Active Directory and Exchange 365.
  • Support iPhone/Android devices and desk phone systems (mobile & VoIP).
  • Support office printers.
  • Be responsible for office hardware, software asset and license management.
  • Support video conference systems.
  • Support remote access facilities.
  • Order supplies for IT office assets.
  • Document procedures and systems

 

Experience and skills required:

 

Computer/IT Skills: 

 

  • Microsoft Windows XP, 7, 10 (essential)
  • Microsoft Office 2003, 2010 (essential)
  • Microsoft Windows Server 2003, 2008, 2012 administration (essential)
  • Active Directory and Exchange Server 2003, 2010 administration (essential)
  • iPhones/Android management (desirable)
  • Veritas BackupExec  (desirable)
  • Symantec Anti-Virus (desirable)

 

My client offers a superb work/life balance with benefits including Bonus and substantial pension. For more details please contact Gill on 0141 244 0246 ( please send Cv first so we can have an informed discussion)